Contact & support

motion.gift, the motion iOS and Android apps and the Motion browser extension

Write to us at nick@motion.gift or on X at @motiongift. A person reads every message.

Never share your private key, seed phrase or a two-factor code — not with us, not with anyone who says they are motion. We will never ask for them. motion is non-custodial: we cannot move, freeze or recover funds, and we cannot reverse a transaction.

Report a problem

E-mail nick@motion.gift with what happened and what you expected. These help us find it fast:

Public wallet addresses and transaction hashes are fine to send. Keys, seed phrases, recovery codes and screenshots that show them are not.

Report content or a user

In the app, open the ⋯ menu on a post, callout, thesis, X post or profile and choose Report (spam or scam, harassment, impersonation, other), or Hide this author to stop seeing them on your device (undo in Settings → Hidden authors). On the website, or for anything else, e-mail us a link to the item and the reason.

Delete your account

In the app: Settings → Account → Delete account. Export your keys first (Wallets → Export) — the keys on your device are not deleted by this and we cannot restore them. Without the app, e-mail us from the address you sign in with; we delete the account and its data within 30 days. What is deleted and what cannot be is in the Privacy Policy.

Security issues

Found a vulnerability? See the Security Center and security.txt, or e-mail us. The vault engine and the extension are open source at github.com/motiongift.

Links